❶ 空中乘务英语对话
空乘口语，空乘英语，空乘服务英语
一.欢迎词:
Good morning (Afternoon,Evening)Ladies and gentlemen :
The crew member of XX Airlines has the pleasure of welcoming you aborad.
Would you please put your seat in the upright position,
fasten your seat belts and lock your table in place.
We will be taking off in a few mimutes.You are reminded that smoking
and telephone-operation are not permitted at any time ring flight.
Please use your "call button" if you require assistance-our crew
will attend to your needs.
We hope you enjoy a pleasant flight and
thank you for choosing XX Airlines.
Ladies and gentlemen:
Welcome aboard___Airlines FLT___to___.
(With an intermediate stop in___).
Your flight is under the command of Captain___.
I am the chief purser___,in addition,
we have___cabin attendants,___from Thailand,
who will be available through the flight to serve you.
Please let us know if you need assistance.
Thank you.
各位贵宾:
欢迎您搭乘___航空，第___号班机(经过___)前往___。
今天的飞行是由本机机长___、事务长/座舱长___、___位空服员、
___位___籍空服员为大家服务，如果您需要任何协助，请通知空服人员。
二.安全示范
DOMO 1
Ladies and gentlemen :
Your cabin attendants have just demonstrated the proper method
of using the life jacket(and oxygen mask.)
Please refer to the emergency instruction card in the seat pocket
for more information.Thank you.
DOMO 2
Ladies and gentlemen :
For your safety,this aircraft is fully equipped with emergency equipments.
We will explain the location and method of use.There are
eight emergency exits located on the left and right sides respectively.
They are identified by the exit signs.
Life jackets are under your seats.In case of emergency,
put the jacket over your head,then bring the straps from behind
you to the front as the attendant is demonstrating.
Fasten the straps and pull tight. The jacket will be automatically
inflated by pulling the two red tabs at the bottom.
There are two mouth pieces inside the life jacket which can be
used to inflate the vest by blowing air into them.The oxygen masks are
in panel over your head. If there is any change in the pressure,
the masks will fall automatically.The masks are as shown.
When the masks fall,pull one of them to your face.
Cover your nose and mouth then breath normally.
Place the strap over your head to keep the mask in place.
If you have an infant,put your mask on first,then put the infant's mask on.
Each seat is provided wiht seat belts. Please keep them fasted
whenever seated. Just pull the buckle to unfasten them.
Please refer to the emergency instruction card in seat pocket
for more imformation. Thank you.
三.飞机即将起飞前
Ladies and gentlemen : We will be taking off shortly.Please make sure that your
seat belts are fastened. Thank you.
四.预期通过乱流区
Ladies and gentlemen :
We will be passing through turbulent air.For your safety,
please remain seated and fasten your seat belts.
Thank you.
遇乱流时:
We will be passing through turbulence.For your own safety,
please remain seated and fasten your seat belt.
Thank you.
我们即将经过一段不稳定的气流，为了各位的安全，请留在座位上，
将安全带系好。谢谢。
五.降落前
Ladies and gentlemen :
We will soon be landing at the____ (Interational) Airport,
would you please put you seat in the upright position ,
fasten your seat belts and lock yourtable in place.
Thank you.
六.降落后
Ladies and gentlemen :
We have landed at ____(Interational) Airport.
The present outside temperature
is ____degrees Centigrade,and the local time is______.
Please remain seated until the airplane has come to a complete stop and
don't forget your personal belongings.
All crew members thank you for choosing XX Airlines.
We hope to see youin the near future.
Thank you and good-bye.
各位贵宾午安：
我们即将开始下降，预计下午___:___降落在XX机场，请系好您的安全带，
本人谨代表XX航空公司及全体组员谢谢您的搭乘并祝您旅途愉快！
Good afternoon, Ladies and Gentleme:
We expect to land at ___:___ PM. Please fasten your seat belt.
I would like to thank you for flying with XX airlines,
I do hope you have enjoyed your flight.
各位贵宾：
我们现在已经降落在XX国际机场了，在安全带的指示灯没有熄灭、
班机没有停妥前，请您不要离开座位。下机时请不要忘了随身携带的行李，
打开座位上方的行李柜时请您特别留意以免行李滑落下来。
非常感谢您搭乘XX航空公司的班机，并希望很快能再次为您服务。
Ladies and Gentleme:
We have landed at XX Airport, please remain seated until the
"FASTEN SEAT BELT" sign is turned off
and the aircraft has come to a complete stop.
Please don't forget to take along your personal belongings.
When opening the overhead bins;
please take care to ensure the contents do not fall out.
Once again, we would like to thank you
for flying with XX Airlines and hope to serving you again soon.
❷ 空乘服务英语口语考试一般都考些什么
如果你是考国外航空公司的话，当然就是用英文问下你的基本情况以及在空乘服务中所遇内到的情况，你如何面容对咯
如果你是考国内航空公司的话，他基本上就是考察下你的英语能力了，因为被招进去后还会进行英语的专门培训，具体的也没什么固定的问题，你就准备个英文的自我介绍，简单的交际，再记一下大城市和国家的名称，以及一些服务性的用语就好了，主要是随机应变，到时候不要卡壳就行了，少量的语法错误在口语中没什么关系的，表现的大方就好了
❸ 航空服务对英语要求高吗
对英语有复一定的要求。要求流利制的英文或基本的会话能力，其他小语种优先。
培养德、智、体、美全面发展，具有较高政治素质、遵纪守法、注重礼仪，有一定的口语表达能力和英语基础，熟练掌握航空服务专业知识和基本技能；具有良好的职业道德、较强的服务意识与公关、协调及灵活应变能力，能为旅客提供高品位、高质量的机场客服、安检、值机、商贸等地面服务或到航空公司、航空票务公司、高速动车、部队宾馆相关岗位工作的应用型服务人员与管理人员。
❹ 紧急求助：航空服务英语！
我的座位在那里? Where is my seat?
我能将手提行李放在这儿吗? Can I put my baggage here ?
是否可替我更换座位? Could you change my seat, please?
我是否可抽烟? May I somke?
需要什麼饮料吗? What kind of drinks do you have?
机上提供那些饮料? What kind of drinks do you have?
咖啡、茶、果汁、可乐、啤酒和调酒。 We have coffee, tea, juice, coke, beer and cocktails.
晚餐想吃牛肉、鸡肉或是鱼? Which would you like for dinner, beef, chicken or fish?
请给我加水威士忌。 Scotch and water, please.
请给我牛肉。 Beef, please.
我觉得有些冷(热)。 I feel cold(hot)。
请给我一个枕头和毛毯。 May I have a pillow and a blanket, please?
机上有中文报纸或杂志吗? Do you have any Chinese newspapers (magazines)?
我觉得有些不舒服，是否可给我一些药? I feel a little sick, Can I have some medicine?
❺ 求航空售票英语口语对话~！~！越全越好~~~谢谢啦~~
如果要学好口语
外教水平很重要，东南亚口音重
一定要找欧美籍
发音纯正很重要，要多听多比较
不然学出口音就难改了~华尔街、英孚都可以，但介格比较高
上课花车程时间又.好.多。我有去上过ABC天芐欧美外教英语中心
时间安排由我们自己定
在家上课随时可以跟外教学口语
这些是我的切身体验和感受，你如果觉得也适合你的话可以来试试！Goodafternoon,
teachers!
Today,
I`m
very
happy
to
make
a
speech
here.
Now,
let
me
introce
myself.
My
name
is
ZhuRuijie.
My
English
name
is
Molly.
I`m
1.
I
come
from
Class1
Grade
of
TongPu
No.
Primary
School.
I`m
an
active
girl.
I
like
playing
basketball.
Because
I
tnk
it`s
very
interesting.
I`d
like
to
eat
potatoes.
They`re
tasty.
My
favourite
colour
is
green.
And
I
like
math
best.
It`s
fun.
On
the
weekend,
I
like
reading
books
in
my
room.
I
have
a
happy
.
My
father
is
tall
and
strong.My
mother
is
hard-working
and
tall,
too.
My
brother
is
smart.
And
I`m
a
good
student.
My
dream
is
to
be
a
teacher,
because
I
want
to
help
the
poor
cldren
in
the
future.
Thank
you
for
listening!
Please
remember
me!。
❻ 急求一名教航空英语口语的老师
我教你，在职国外航空公司多年飞行
❼ 航空服务常用口语
一.面对面交谈
What can I do for you Sir/Miss? Can I help you Sir/Miss?
客： wanna go to ShangHai.
我：When/Where would you wanna to depart?
客：Tomorrow,from GuangZhou.
我：A moment ,please. Let me check.Excuse me Sir/Miss. There are many flights depart from GuangZhou to ShangHai everyday. Which one do you prefer?
客：Could you please help me to make a reservation for the first flight of tomorrow?
我：Certainly. Tomorrow the first flight leaves at 8:00. I’m sorry that flight has already been fully booked for the economy class. But there are still some seats in the business class.
客：All right, I’ll go in the first class.
我：May I have your name please?
客：OK,I see. This is my passport.
我：Your reservation for flight CZ3531 is OK now.CZ for China Southern Airlines. One of China’s domestic Airlines. And you’ll have to get to GuangZhou BaiYun Inernational Airport 60mins before the flight departs.
客：By the way, What’s the type of the aircraft?
我：It’s a Boeing 737-600.It’s an Airbus 340.
客：I see. Thanks.
我：With pleasure. This is your ticket. Please double check. Any problem?
客：No,Thank you.
我：Have a good day. Have a good trip. See you next time.
客：Bye.
二、电话交谈Telephone
1、客人打电话查询
客：Hello! I wanna speak to XXX.
我：This is XXX speaking. Speaking please.
……
我：Hold on ,please. Hold on for a second, please. Let me check.
……
Thank you for calling. See you.
You are welcome.
2、客人打电话某人不在
客：Hello,I would like to speak to XXX.
我：He/she is not available at the moment. Can I take a message?
客：No, thank you. I will call him/her later. Thank you very much. Bye!
我：With pleasure .Bye!
三、常用词汇总结
BSP Billing and Settlement Plan 开账和结算计划
PRC The People’s Republic of China 中华人民共和国
HongKong security surcharge 香港机场安检税Q4.25
Airlines 航空公司 airways 航空公司
flight no. 航班号 aircraft 机型
air ticket 机票 economy class 经济舱
business class 商务舱 validity 有效期
departure time 起飞时间 arrival time 到达时间
nonstop 不经停，直飞 waiting list 候补
no show 误机 travel agency 旅行社代理
passport Holder 护照持有人visa 签证
working visa 工作签证 nationality 国籍
delay 延误 drawback 退税
discount OW oneway 单程
RT roundtrip 往返 time table 时刻表
fuel surcharge 燃油附加税 airport building tax 机场建设税
四、机上常用英语短句：
Before Take-Off 起飞前
1. Morning, madam（Sir）. Welcome aboard!
早上好，女士（先生）。欢迎登机！
3. You’re flying economy class. Is that right?
您是坐经济舱，对吗？
8. The plane is about to take off. Please don't walk about in the cabin.
飞机马上要起飞了，请不要在客舱内走动。
9. You know the weather in Hongkong is not so good. It has been delayed.
你知道香港的天气不太好，飞机延误了。
11. Flight No. 926, leaving Tokyo at 17:40, flies nonstop back to Beijing.
CA926航班17：40离开东京直飞回北京
❽ 航空英语口语教学
穿职业装就可以，10分钟的课要有一个简单的重点，容易理解，最好要有点趣味性，有一些幽默感，全程要有浅浅的微笑，这是最重要的。
对自己要有信心。自信是最重要的！
❾ 求：航空英语口语教材
Before Take-Off
起飞前
1. Morning, madam（Sir）. Welcome board!
早上好，女士（先生）。欢迎登机！
2. May I introce myself, I'm ___, the chief purser of
this flight.
请允许自我介绍。我叫___，本次航班的乘主任务长。
3. Morning, sir. Welcome aboard. Business class or economy?
早上好，先生。欢迎登机。坐公务还是经济舱？
4. Follow me, please. Your seat is in the middle of the cabin.
请跟我来，您的座位在客舱中部。
5. An aisle seat on the left side ------ Here you are, sir.
是左边靠走廊座位------这是您的座位。
6. I’m afraid you are in the wrong seat. 20C is just two rows behind on the other aisle.
恐怕您坐错位子了，20C正好在那边走廊的后二排。
7. Excuse me for a second, I’ll check.
请稍等一下，我查查看。
8. The plane is about to take off. Please don't walk about in the cabin.
飞机马上要起飞了，请不要在客舱内走动。
9. You know the weather in Hongkong is not so good. It has been delayed.
你知道香港的天气不太好，飞机延误了。
10. Air China Flight CA937 leaves at 0730 in the morning.
中国国际航空公司CA937航班，上午7：30起飞。
11. Flight No. 926, leaving Tokyo at 1740, flies nonstop back to Beijing.
CA926航班17：40离开东京直飞回北京。
12. You’re flying economy class. Is that right?
您是坐经济舱，对吗？
欢迎词
女士们，先生们：
欢迎你乘坐中国XX航空公司航班XX_____前往_____（中途降落_____）。有_____至____的飞行距离是_______，预计空中飞行时间是________小时_______分。飞行高度______米，飞行速度平均每小时_______公里。
为了保障飞机导航几通讯系统的正常工作，在飞机起飞和下降过程中请不要使用手提式电脑，在整个航程中请不要使用手提电话，遥控玩具，电子游戏机，激光唱机和电音频接收机等电子设备。
飞机很快就要起飞了，现在有客舱乘务员进行安全检查。请您坐好，系好安全带，收起座椅靠悲和小桌板。请您确认您的手提物品是否妥善安放在头顶上方的行李价内或座椅下发。（本次航班全程禁烟，在飞行途中请不要吸烟。）
本次航班的乘务长讲协同机上_______名乘务员竭诚为为您提供及时周到的服务。
谢谢！
Welcome
Good morning (afternon, evening), Ladies and Gentlemen:
Welcome aboard XX Airlines flight XX______to______(via______) The distance between______and_______is______kilometers. Our flight will take ________ hours and_______minutes. We will be flying at an altitude of________meters and the average speed is_______ kilometers per hour.
In order to ensure the normal operation of aircraft navigation and communication systems,mobile phones,toys and other electronic devices throughout the flight and the laptop computers are not allowed to use ring take-off and landing.
We will take off immediately, Please be seated, fasten your seat belt, and make sure your seat back is straight up, your tray table is closed and your carry-on items are securely stowed in the overhead bin or under the seat in front of you. (This is a non-smoking flight, please do not smoke on board.)
The (chief) purser _________with all your crew members will be sincerely at your service. We hope you enjoy the flight! Thank you!
起飞后广播
女士们，先生们：
我们的飞机已经离开_____前往_____，沿这条航线，我们飞经的省份有_______，经过的主要城市有_______，我们还将飞越_____。
在这段旅途中，我们为你准备了XX餐。供餐时我们将广播通知您。
下面将向你介绍客舱设备的使用方法：
今天您乘坐的是XX型飞机。
您的座椅靠背可以调节，调节时请按座椅扶手上的按钮.在您前方座椅靠背的口袋里有清洁袋,功您扔置杂物时使用。
在您座椅的上方备有阅读灯开关和呼叫按钮。如果你有需要乘务员的帮助,请按呼唤铃。
在您座位上方还有空气调节设备，你如果需要新鲜空气,请转动通风口。
洗手间在飞机的前部和后部.在洗手间内请不要吸烟。
Ladies and Gentlemen:
We have left_____for_____. Along this route,we will be flying over the provinces of ___, passing the cities of _____, and crossing over the ______ Breakfast(lunch,supper) has been prepared for you. We will inFORM you before we serve it.
Now we are going to introce you the use of the cabin installations.
This is a XX aircraft.
The back of your seat can be adjusted bu pressomg the button on the arm of your chair.
The call button and reading light are above your head.Press the call button to summon a flight attendant.
The ventilator is also above your head.By adjusting the airflow knob,fresh air will flow in or be cut off.
Lavatiories are located in the front of the cabin and in the rear.Please do not smoke in the lavatories
餐前广播
女士们，先生们：
我们将为您提供餐食（点心餐），茶水，咖啡和饮料。欢迎您选用。需要用餐的旅客，请您将小桌板放下。
为了方便其他旅客，在供餐期间，请您讲座椅靠背调整到正常位置。谢谢！
Ladies and Gentlemen:
We will be serving you meal with tea, coffee and other soft drinks. Welcome to make your choice. Please put down the table in front of you.For the convenience of the passenger behind you, please return your seat back to the upright position ring the meal service. Thank you!
Emergency Situation
紧急情况
1. Fasten your seat belts immediately. The plane will make an emergency landing because of the sudden
breakdown of an engine.
马上系好安全带。由于飞机发动机出现故障，将做紧急迫降。
2. Don't panic!
不要惊慌。
3. Our captain has confidence to land safely. All the crew members of this flight are well
trained for this kind of situation. So please obey instructions from us.
我们的机长完全有信心安全着陆。我们所有的机组人员在这方面都受过良好的训练，请听从我们的指挥。
4. Take out the life vest under your seat and put it on!
从座椅下拿出救生衣，穿上它！
5. Don't inflate the life vest in the cabin and as soon as you leave the aircraft, inflate it by pulling down the red tab.
请不要在客舱内将救生衣充气！一离开飞机立即拉下小红头充气。
6. Put the mask over your face!
戴上氧气面罩！
7. Bend your head between your knees!
把你的头弯下来放在两膝之间！
8. Bend down and grab your ankles.
弯下身来，抓住脚踝。
9. Get the extinguisher.
拿灭火器来！
10. Open seat belts. Leave everything behind and come this way!
解开安全带，别拿行李，朝这边走！
11.This plane has eight emergency exits. Please locate the exit nearest to you. 本架飞机有八个安全门，请找到离你最近的那个门。
12. Jump and slide down!
跳滑下来！
能找到的就这些
❿ 航空服务日常英语口语900句
航空服务人员各场合常用英语语句
一、服务service 1.would you like anything to drink first?
您想先喝点什么?
2.here is today''s menu．what would you like to have?
这是今天的菜单，你想吃些什么?
3.hank you for waiting sir．here you are．anything more?
谢谢，让您久等了。这是您的饭和咖啡，还要点什么?
4.how about the sweet?
甜食要不要?
5.may i clear up your table now?
现在可以收拾您的桌子吗?
6.are you going to study there or just for sight seeing?
你是去学习还是只去旅游?
7.the flight has been delayed because of bad weather．
由于天气恶劣，航班已经延误。
8.we can''t take off because the airport is closed e to poor visibility.
由于低能见度，机场关闭，我们不能起飞。
9.our plane is bumping hard．please keep your seat belt fastened。
我们的飞机颠簸得厉害，请系好安全带。
10.Would you like to read these news papers or magazines?
您想看这些报纸或杂志吗?
二、起飞前before take-off 1. morning, madam（sir）. welcome board!
早上好，女士（先生）。欢迎登机！
2. may i introce myself, i''m ___, the chief purser of
this flight.
请允许自我介绍。我叫___，本次航班的乘主任务长。
3. morning, sir. welcome aboard. business class or economy?
早上好，先生。欢迎登机。坐公务还是经济舱？
4. follow me, please. your seat is in the middle of the cabin.
请跟我来，您的座位在客舱中部。
5. an aisle seat on the left side ------ here you are, sir.
是左边靠走廊座位------这是您的座位。
6. i’m afraid you are in the wrong seat. 20c is just two rows behind on the other aisle.
恐怕您坐错位子了，20c正好在那边走廊的后二排。
7. excuse me for a second, i’ll check.
请稍等一下，我查查看。
8. the plane is about to take off. please don''t walk about in the cabin.
飞机马上要起飞了，请不要在客舱内走动。
9. you know the weather in hongkong is not so good. it has been delayed.
你知道香港的天气不太好，飞机延误了。
10. air china flight ca937 leaves at 0730 in the morning.
中国国际航空公司ca937航班，上午7：30起飞。
11. flight no. 926, leaving tokyo at 1740, flies nonstop back to beijing.
ca926航班17：40离开东京直飞回北京。
12. you’re flying economy class. is that right?
您是坐经济舱，对吗？
三、紧急情况emergency situation 1. fasten your seat belts immediately. the plane will make an emergency landing because of the sudden breakdown of an engine.
马上系好安全带。由于飞机发动机出现故障，将做紧急迫降。
2. don''t panic!
不要惊慌。
3. our captain has confidence to land safely. all the crew members of this flight are well trained for this kind of situation. so please obey instructions from us.
我们的机长完全有信心安全着陆。我们所有的机组人员在这方面都受过良好的训练，请听从我们的指挥。
4. take out the life vest under your seat and put it on!
从座椅下拿出救生衣，穿上它！
5. don''t inflate the life vest in the cabin and as soon as you leave the aircraft, inflate it by pulling down the red tab.
请不要在客舱内将救生衣充气！一离开飞机立即拉下小红头充气。
6. put the mask over your face!
戴上氧气面罩！
7. bend your head between your knees!
把你的头弯下来放在两膝之间！
8. bend down and grab your ankles.
弯下身来，抓住脚踝。
9. get the extinguisher.
拿灭火器来！
10. open seat belts. leave everything behind and come this way!
解开安全带，别拿行李，朝这边走！
11. this plane has eight emergency exits. please locate the exit nearest to you.
本架飞机有八个安全门，请找到离你最近的那个门。
12. jump and slide down!
跳滑下来！