㈠ 酒店英语口语
大哥你问得很不专业啊，酒店英语口语是什么意思啊，做企业培训吗？上海就马科里得还行，要是是自己想学的话就是Family English了。麻烦专业点好吧
㈡ 急求旅游英语、酒店英语等方面的试题
If you've never been to this city, you should take a look at our____
a) menu b)brochures c) front desk d) inn. answer is b)
2 We do not have a ____ service.
a) room b) dinner c) laundry d) valet
You'll have to park your car yourself.
answer is d)
3 The room has a pull ____ so it will sleep an extra person.
a) off b) over c) out d) on couch, Click for answerc)
4 We don't have any vacancies. We are____ completely a) vacant b) booked c) complimentary d) closed.
answer b)
8 I'll let you voice your complaint about the rate to the
a) housekeeper b) valet driver c) hotel manager d) chef.
answerc)
6 Please put your used ____ in the basket and leave unused ones hanging on the rack.
a) dishes b) towels c) menus d) keys
answer b)
10. If you need a midnight snack there's a _____ full of potato chips on your
floor
a) bellboy b) kitchenette c) cot d) vending machine
answer is d)
㈢ 商务酒店日常英语口语
1. Welcome to haiyatt garden Hotel.
欢迎光临海悦酒店。
2. Good morning/afternoon/evening Sir/madam
先生/小姐/早上好/下午好/晚上好。
3. Have a good trip！
祝您旅途愉快！
4. I hope I’m not bothering /disturbing you.
我希望我没有打扰您。
5. Have a seat please.
您请坐。
6. I hope to see you again soon,
我希望能尽快见到您
7. Nice to meet you
.很高兴见到您！
8. How are you doing/going!
您好！
9. Excuse me Sir, here is non-smoking area。
对不起先生，这里是非抽烟区。
10. Would you like some water?
请问您要喝点水吗？
工作操作/During working
11. *I’d like to /type/print this.
我想要复印/打字/打印这个。
12. How many copies would you like?
您需要复印多少份？
13. Would you like to make it a little darker/lighter?
要不要我（把颜色）调深/浅一些？
14. Here is your original file/paper。
这是您的原件。
15. *I’ll leave the original file here. Please call me when the is ready.
我把原件先放在这里，等复印好了就打电话通知我吧。
16. Would you like me to staple these for you?
我为您装订好这些好吗？
17. Shall I staple them on the left side or at the top?
我是装订在左侧还是上边呢？
18. Shall I enlarge/rece this to fit A4 paper?
我是不是把它放大/缩小到适合A4的纸张呢？
19. Shall I these on both sides of the paper?
我进行双面复印好吗？
20. We don’t have paper that large enough. Shall we it to two pieces, and then tape them together?
我们没有这么大的纸。我们分开两块复印，然后粘在一起，好吗？
21. The paper is jammed.
卡纸了。
22. It is out of ink.
没墨了。
23. Your original is not very clear.I can’t guarantee the will be good.
您的原件不太清晰，我不能保证复印件的效果很好。
24. *I’d like to send a fax.
我想要发份传真。
25. To where?
发去哪里？
26. *What’s the cost?
你们如何收费？
27. It’s 10 yuan per minute To x x, including/excluding service charge.
发传真到XX是每分钟10元，包括/不包括服务费。
28. The minimum charge is 15 Yuan.
最低收费是15元。
29. Please write down the country code, the area code and their number.
请写下国家代号、区号和对方的号码。
30. The paper is too thick/ .It may jam the machine.
这张纸太厚/薄，可能会卡纸的。
31. Shall I make a of this, and then send the ?
我复印一份，然后将复印件传真过去好吗？
32. Mr.x x ,this is x x from the Business Center. We have received a fax for you should we send it to your room or collect it by yourself?
XX先生，我是商务中心的XX。我们收到给您的一份传真。我们把它送上您的房间还是您自己下来取？
33. What font and size would you like?
您想要什么字体，多大号的？
34. Shall I make the space larger?
我把行距拉开一些好吗？
35. Could you check it?
您检查一下好吗？
36. *Please indent the first line of each paragraph.
请把每个段落的首行缩进一些。
37. Shall I save it to your disk?
我把它存在您的磁盘上好吗？
38. I’m afraid we can only save it on our disks,in case of any virus.
恐怕我们只能存在我们的磁盘上，以防有病毒。
39. *Is there a non-stop flight to London?
有直达伦敦的航班吗？
40. There are several flights a day.
每天有几次航班。
41. We can book a ticket for you.
我们可以为您订票。
42. *I would like a non-smoking seat.
我想要非吸烟区的座位。
43. *I’d like to reserve a sleeper to Chicago.
我要预订去芝加哥的卧铺。
44. *I’d like to sit in the front of the plane.
我要坐在飞机前部。
45. Which date / day would you like a ticket for?
您要哪一天的票。
46. The Fare is flexible/floating,now it’s 50% discount, but It can change every few minutes.
票价是弹性的/浮动的。现在是5折，可能几分钟后价格会上升或是下降。
47. Which seats would you like?
您要什么位子？
48. First class \ Business class \ Economy class?
您要头等舱还是经济舱？
49. Are the seats together?
座位是要连在一起的吗？
50. Which train would you like to take?
您想坐哪次车？
51. Would you like to take a local train or an express?
您想要坐普通车还是特快车？
52. *I’d like to take train K20.
我要坐K20次。
53. A seat or a berth?
您要座位还是卧铺？
54. One way or a round trip ticket?
单程票还是双程票呢？
55. *Where can I pick up the ticket?
我到什么地方拿机票？
56. I’m afraid that flight/train is fully booked.
恐怕那个航班/火车的票已经订完了。
57. There are no seats available on the flight leaving at 16:15.
在16点15分起飞的航班，座位票已售完。
58. Hard berth tickets are not available now.
硬卧票已经卖完了。
59. How about a soft berth ticket?
软卧怎么样？
60. *A lower berth ticket, please.
我要一张下铺。
61. *How long is the ticket valid?
这车票的有效期是多久？
62. *I’d like to post a letter.
我要寄封信。
63. *I’d like to send a parcel.
我要寄一个包裹。
64. *How much is the postage?
邮费是多少？
65. I’m not sure, I’ll let you know later.
我现在还不清楚,迟一些告诉您，可以吗？
66. *We are going to have a meeting next Monday. I’d like to book some facilities.
我们下星期一要举行一个会议，我来租一些必要的设备。
67. How many people Is this for / will there be?
您一共有几位开会？
68. Do you need a projector and computer?
您需要一部投影仪及电脑吗？
69. Your signature and telephone number here, please.
请签名并留下您的电话号码。
70. Everything will be ready In one hour.
我们会在开会前一个钟准备好一切。
71. Will you come and check it?
您能过来检查一下吗？
72. If there is anything I can do, please let me know.
如果有什么能为您效劳的，请告诉我。
73. How long does it take for a letter to go to America from Beijing?
信从北京到美国要多久？
74. Would you want to airmail it or not?
您想要发航空信吗？
75. Would you want the Image Scanning?
请问您要扫描吗？
76. What formant would you like to save?
请问您要想以什么格式储存扫描的文件呢？
77. How would you like to pay for? Charge to your room or by cash?
请问您的付款方式是什么？转房帐还是付现金呢？
78. May I have your welcome card please?
我可以看一下您的欢迎卡吗？
79. Here is the change 8 Yuan for you.
这是找您的8元钱。
80. Please check the virus scan before you place information on the memory stick or disk.
您使用U盘或磁盘时，请先执行扫描病毒后再使用。
㈣ 酒店英语口语
最省钱的办法（最好在英语）：书店挑本相关的口语书，最好提供音频的，茶余饭后勤学苦练，注重发音跟语法，并逐渐投入工作，日积月累就可以熟练运用了。：)
㈤ 酒店英语口语听力
http://www.tingroom.com/lesson/crazy/
这里来面都有源。可以用迅雷下载。
㈥ 求酒店英语口语面试对话。
前厅英语口语面试对话1Interviewer: Rita; Paula Interviewee: CharlesGood morning, Mr. Tsai, I believe you already have some idea that this job requires frequent shift turns and immediate support for our hotel. So you understand that we are seeking someone who is willing to do this challenging but fruitful job professionally.1. First of all, we would like to know more about your related work experiences; please briefly introce yourself. A: I majored in English and American literature in National Central University which greatly helped with my English communicating skills. While in school, I took up a part time job working as a waiter in a restaurant to accumulate work experiences. After graation and military services, I worked in the Grand Hotel as Front Office clerk for 2 years. Since I was well-trained in the English language, I was put in charge of receiving foreign guests. It was my ty to make them feel right at home, so I always did my best to explain the services provided by the hotel and to satisfy the needs of our guests. 1.1 As you mentioned you worked in Grand Hotel before, may we ask “What’ the most unforgettable emergency situation in your previous job? And how did you cope with that situation in the Grand Hotel?” A: Mmm, there are always emergency situations in such a big hotel with hundreds of guests coming through everyday. But there was one case that I remember very well. We all know earthquakes are quite common in Taiwan, but for most foreigners, it’s a great shock to be faced with such a situation. Once a senior official from Washington D.C. stayed overnight at our hotel, and as luck would have it, an earthquake happened that night. The senior official was terribly frightened and called us in great confusion. As it could lead to an international incident, I immediately went up to his room and carefully explained to him that earthquakes are commonplace here and that they were mostly not dangerous at all. Furthermore, the Grand Hotel was designed to resist such earthquakes. He finally calmed down after my explanation, and we upgraded him to the presidential suite to compensate for the shock. Although the hotel had to shoulder the cost for the upgrade, we think it is very important that we keep such important guests happy. 2. What can you do for us that some else cannot? If you could get this job, what’s your expectation? How would you make it better? A: I am quite devoted to my work and I’m willing to take extra shifts and handle additional tasks. I fully understand that this is the service instry and we have to be on ty whenever we are called upon, even if we have to extra work to make our patrons satisfied. I don’t mind such demands because I like to learn new things. I hope I can build up a team spirit with my co-workers and provide the best service possible. Of course I also understand that we are all human beings and that sometimes we all have to cover for one another. So I will do my best to manage the human resources, especially under special situations such as fire alarms or unexpected absentees. 3. Let’s imagine this situation. You are now the front office manager at our hotel; what would you do to protect every patron’s privacy? For example, if the female artist who recently suffered from the disclosure of her husband’s possible infidelity came to our hotel looking for refuge. She’s very emotional and fragile. How would you handle those media, paparazzi and meanwhile what would you do to help her get over the craziness?A: If our guests demand privacy, I will arrange it so that the paparazzi is kept away from all entrances or parking lots which our special guest may use when checking in and out. I will personally see to it that no information about our guest, whether it is information about her room number or her dates of checking in and out, would be leaked. I will suggest that our guest have her meals in the room and draw up her curtains. If she would like, I will arrange it so that services like the spa or the salon will be reserved for her to relieve her tension. Of course everything will be done with the highest discretion. 4. One more question: What’s your expected salary? A: My understanding is that a job like the one you are describing may carry a monthly salary in the range of NT$40,000 dollars. But I am more interested in learning about possible bonuses? Interviewer’s Response: We offer three-times-per-year bonus on the three significant Chinese festivals based on your level of performance. We also provide regular staff-training to help our staff learn and grow with the organization together. If there are no further questions, we thank you for your time and you will certainly hear from us in 2 weeks. Thank you and have a good day! Interviewer: 嘉雯 Paula Interviewee: 映青 Job: assistant front office managerA: Please take a seat. A: I suppose you’re aware that we’re looking for somebody with experience in the related field. So maybe that’s where we should begin.A: Miss XXX, tell us about your past work experiences, particularly what you’ve learned on these jobs and what you think are your weaknesses.Q: After I graated from National Central University, my first job was front desk agent in the Grant Hyatt Hotel. I was responsible for greeting guests and check-in/outs. On that job, I learned that patience is very important when dealing with guests in any situation, especially when you have to greet hundreds of guests everyday. I worked very hard and was promoted to assistant front office manager in three years. As someone who is in charge of the front office system, I learned that team spirit is vital if we hope to provide the best services to our guests. As to my weakness, well, I think sometimes I tend to be a bit too persistent in sticking to my principles and doing everything perfectly. And sadly it often leaves me working overtime to perfect every single detail. A: All right. Well, being an assistant front office manager is not easy. You’ll be in charge of overseeing the staff, as well as providing satisfactory guest services. Do you think you’re qualified for this job?Q: Yes, I believe I am. I am an energetic person, and I always keep a high interest in things that I am not familiar with. I am not afraid to take challenges, and I am always eager to serve.I think that is an important characteristic for any staff in the service instry, especially for people who work in the hotel business where there are always unexpected things happening. A: Let’s say it’s two in the morning and one of our guests calls you and complains about a leak in the ceiling of his room. He is very upset and demands that you handle the situation immediately. What do you do? Q: Well, first, I will personally go up to his room to check on the situation. I would formally apologize to him and help him change to a different room, preferably upgrading his room to a suite and give him some meal coupons. After the guest has settled into the new room, I will call housekeeping to have the leak taken care of immediately. A: Are there any questions you’d like to ask? Q: I would like to know if there is any staff-training in your hotel?A: Yes, we offer job rotation and staff training on a yearly basis. We’d like our staff to learn and grow at this hotel. A: If there are no further questions, we’d like to thank you for coming in today. We’ll give you further notice soon.Q: Ok, thank you.
㈦ 酒店英语口语
在网上搜一下就有了