❶ 空中乘務英語對話
空乘口語，空乘英語，空乘服務英語
一.歡迎詞:
Good morning (Afternoon,Evening)Ladies and gentlemen :
The crew member of XX Airlines has the pleasure of welcoming you aborad.
Would you please put your seat in the upright position,
fasten your seat belts and lock your table in place.
We will be taking off in a few mimutes.You are reminded that smoking
and telephone-operation are not permitted at any time ring flight.
Please use your "call button" if you require assistance-our crew
will attend to your needs.
We hope you enjoy a pleasant flight and
thank you for choosing XX Airlines.
Ladies and gentlemen:
Welcome aboard___Airlines FLT___to___.
(With an intermediate stop in___).
Your flight is under the command of Captain___.
I am the chief purser___,in addition,
we have___cabin attendants,___from Thailand,
who will be available through the flight to serve you.
Please let us know if you need assistance.
Thank you.
各位貴賓:
歡迎您搭乘___航空，第___號班機(經過___)前往___。
今天的飛行是由本機機長___、事務長/座艙長___、___位空服員、
___位___籍空服員為大家服務，如果您需要任何協助，請通知空服人員。
二.安全示範
DOMO 1
Ladies and gentlemen :
Your cabin attendants have just demonstrated the proper method
of using the life jacket(and oxygen mask.)
Please refer to the emergency instruction card in the seat pocket
for more information.Thank you.
DOMO 2
Ladies and gentlemen :
For your safety,this aircraft is fully equipped with emergency equipments.
We will explain the location and method of use.There are
eight emergency exits located on the left and right sides respectively.
They are identified by the exit signs.
Life jackets are under your seats.In case of emergency,
put the jacket over your head,then bring the straps from behind
you to the front as the attendant is demonstrating.
Fasten the straps and pull tight. The jacket will be automatically
inflated by pulling the two red tabs at the bottom.
There are two mouth pieces inside the life jacket which can be
used to inflate the vest by blowing air into them.The oxygen masks are
in panel over your head. If there is any change in the pressure,
the masks will fall automatically.The masks are as shown.
When the masks fall,pull one of them to your face.
Cover your nose and mouth then breath normally.
Place the strap over your head to keep the mask in place.
If you have an infant,put your mask on first,then put the infant's mask on.
Each seat is provided wiht seat belts. Please keep them fasted
whenever seated. Just pull the buckle to unfasten them.
Please refer to the emergency instruction card in seat pocket
for more imformation. Thank you.
三.飛機即將起飛前
Ladies and gentlemen : We will be taking off shortly.Please make sure that your
seat belts are fastened. Thank you.
四.預期通過亂流區
Ladies and gentlemen :
We will be passing through turbulent air.For your safety,
please remain seated and fasten your seat belts.
Thank you.
遇亂流時:
We will be passing through turbulence.For your own safety,
please remain seated and fasten your seat belt.
Thank you.
我們即將經過一段不穩定的氣流，為了各位的安全，請留在座位上，
將安全帶系好。謝謝。
五.降落前
Ladies and gentlemen :
We will soon be landing at the____ (Interational) Airport,
would you please put you seat in the upright position ,
fasten your seat belts and lock yourtable in place.
Thank you.
六.降落後
Ladies and gentlemen :
We have landed at ____(Interational) Airport.
The present outside temperature
is ____degrees Centigrade,and the local time is______.
Please remain seated until the airplane has come to a complete stop and
don't forget your personal belongings.
All crew members thank you for choosing XX Airlines.
We hope to see youin the near future.
Thank you and good-bye.
各位貴賓午安：
我們即將開始下降，預計下午___:___降落在XX機場，請系好您的安全帶，
本人謹代表XX航空公司及全體組員謝謝您的搭乘並祝您旅途愉快！
Good afternoon, Ladies and Gentleme:
We expect to land at ___:___ PM. Please fasten your seat belt.
I would like to thank you for flying with XX airlines,
I do hope you have enjoyed your flight.
各位貴賓：
我們現在已經降落在XX國際機場了，在安全帶的指示燈沒有熄滅、
班機沒有停妥前，請您不要離開座位。下機時請不要忘了隨身攜帶的行李，
打開座位上方的行李櫃時請您特別留意以免行李滑落下來。
非常感謝您搭乘XX航空公司的班機，並希望很快能再次為您服務。
Ladies and Gentleme:
We have landed at XX Airport, please remain seated until the
"FASTEN SEAT BELT" sign is turned off
and the aircraft has come to a complete stop.
Please don't forget to take along your personal belongings.
When opening the overhead bins;
please take care to ensure the contents do not fall out.
Once again, we would like to thank you
for flying with XX Airlines and hope to serving you again soon.
❷ 空乘服務英語口語考試一般都考些什麼
如果你是考國外航空公司的話，當然就是用英文問下你的基本情況以及在空乘服務中所遇內到的情況，你如何面容對咯
如果你是考國內航空公司的話，他基本上就是考察下你的英語能力了，因為被招進去後還會進行英語的專門培訓，具體的也沒什麼固定的問題，你就准備個英文的自我介紹，簡單的交際，再記一下大城市和國家的名稱，以及一些服務性的用語就好了，主要是隨機應變，到時候不要卡殼就行了，少量的語法錯誤在口語中沒什麼關系的，表現的大方就好了
❸ 航空服務對英語要求高嗎
對英語有復一定的要求。要求流利制的英文或基本的會話能力，其他小語種優先。
培養德、智、體、美全面發展，具有較高政治素質、遵紀守法、注重禮儀，有一定的口語表達能力和英語基礎，熟練掌握航空服務專業知識和基本技能；具有良好的職業道德、較強的服務意識與公關、協調及靈活應變能力，能為旅客提供高品位、高質量的機場客服、安檢、值機、商貿等地面服務或到航空公司、航空票務公司、高速動車、部隊賓館相關崗位工作的應用型服務人員與管理人員。
❹ 緊急求助：航空服務英語！
我的座位在那裡? Where is my seat?
我能將手提行李放在這兒嗎? Can I put my baggage here ?
是否可替我更換座位? Could you change my seat, please?
我是否可抽煙? May I somke?
需要什麼飲料嗎? What kind of drinks do you have?
機上提供那些飲料? What kind of drinks do you have?
咖啡、茶、果汁、可樂、啤酒和調酒。 We have coffee, tea, juice, coke, beer and cocktails.
晚餐想吃牛肉、雞肉或是魚? Which would you like for dinner, beef, chicken or fish?
請給我加水威士忌。 Scotch and water, please.
請給我牛肉。 Beef, please.
我覺得有些冷(熱)。 I feel cold(hot)。
請給我一個枕頭和毛毯。 May I have a pillow and a blanket, please?
機上有中文報紙或雜志嗎? Do you have any Chinese newspapers (magazines)?
我覺得有些不舒服，是否可給我一些葯? I feel a little sick, Can I have some medicine?
❺ 求航空售票英語口語對話~！~！越全越好~~~謝謝啦~~
如果要學好口語
外教水平很重要，東南亞口音重
一定要找歐美籍
發音純正很重要，要多聽多比較
不然學出口音就難改了~華爾街、英孚都可以，但介格比較高
上課花車程時間又.好.多。我有去上過ABC天芐歐美外教英語中心
時間安排由我們自己定
在家上課隨時可以跟外教學口語
這些是我的切身體驗和感受，你如果覺得也適合你的話可以來試試！Goodafternoon,
teachers!
Today,
I`m
very
happy
to
make
a
speech
here.
Now,
let
me
introce
myself.
My
name
is
ZhuRuijie.
My
English
name
is
Molly.
I`m
1.
I
come
from
Class1
Grade
of
TongPu
No.
Primary
School.
I`m
an
active
girl.
I
like
playing
basketball.
Because
I
tnk
it`s
very
interesting.
I`d
like
to
eat
potatoes.
They`re
tasty.
My
favourite
colour
is
green.
And
I
like
math
best.
It`s
fun.
On
the
weekend,
I
like
reading
books
in
my
room.
I
have
a
happy
.
My
father
is
tall
and
strong.My
mother
is
hard-working
and
tall,
too.
My
brother
is
smart.
And
I`m
a
good
student.
My
dream
is
to
be
a
teacher,
because
I
want
to
help
the
poor
cldren
in
the
future.
Thank
you
for
listening!
Please
remember
me!。
❻ 急求一名教航空英語口語的老師
我教你，在職國外航空公司多年飛行
❼ 航空服務常用口語
一.面對面交談
What can I do for you Sir/Miss? Can I help you Sir/Miss?
客： wanna go to ShangHai.
我：When/Where would you wanna to depart?
客：Tomorrow,from GuangZhou.
我：A moment ,please. Let me check.Excuse me Sir/Miss. There are many flights depart from GuangZhou to ShangHai everyday. Which one do you prefer?
客：Could you please help me to make a reservation for the first flight of tomorrow?
我：Certainly. Tomorrow the first flight leaves at 8:00. I』m sorry that flight has already been fully booked for the economy class. But there are still some seats in the business class.
客：All right, I』ll go in the first class.
我：May I have your name please?
客：OK,I see. This is my passport.
我：Your reservation for flight CZ3531 is OK now.CZ for China Southern Airlines. One of China』s domestic Airlines. And you』ll have to get to GuangZhou BaiYun Inernational Airport 60mins before the flight departs.
客：By the way, What』s the type of the aircraft?
我：It』s a Boeing 737-600.It』s an Airbus 340.
客：I see. Thanks.
我：With pleasure. This is your ticket. Please double check. Any problem?
客：No,Thank you.
我：Have a good day. Have a good trip. See you next time.
客：Bye.
二、電話交談Telephone
1、客人打電話查詢
客：Hello! I wanna speak to XXX.
我：This is XXX speaking. Speaking please.
……
我：Hold on ,please. Hold on for a second, please. Let me check.
……
Thank you for calling. See you.
You are welcome.
2、客人打電話某人不在
客：Hello,I would like to speak to XXX.
我：He/she is not available at the moment. Can I take a message?
客：No, thank you. I will call him/her later. Thank you very much. Bye!
我：With pleasure .Bye!
三、常用詞彙總結
BSP Billing and Settlement Plan 開賬和結算計劃
PRC The People』s Republic of China 中華人民共和國
HongKong security surcharge 香港機場安檢稅Q4.25
Airlines 航空公司 airways 航空公司
flight no. 航班號 aircraft 機型
air ticket 機票 economy class 經濟艙
business class 商務艙 validity 有效期
departure time 起飛時間 arrival time 到達時間
nonstop 不經停，直飛 waiting list 候補
no show 誤機 travel agency 旅行社代理
passport Holder 護照持有人visa 簽證
working visa 工作簽證 nationality 國籍
delay 延誤 drawback 退稅
discount OW oneway 單程
RT roundtrip 往返 time table 時刻表
fuel surcharge 燃油附加稅 airport building tax 機場建設稅
四、機上常用英語短句：
Before Take-Off 起飛前
1. Morning, madam（Sir）. Welcome aboard!
早上好，女士（先生）。歡迎登機！
3. You』re flying economy class. Is that right?
您是坐經濟艙，對嗎？
8. The plane is about to take off. Please don't walk about in the cabin.
飛機馬上要起飛了，請不要在客艙內走動。
9. You know the weather in Hongkong is not so good. It has been delayed.
你知道香港的天氣不太好，飛機延誤了。
11. Flight No. 926, leaving Tokyo at 17:40, flies nonstop back to Beijing.
CA926航班17：40離開東京直飛回北京
❽ 航空英語口語教學
穿職業裝就可以，10分鍾的課要有一個簡單的重點，容易理解，最好要有點趣味性，有一些幽默感，全程要有淺淺的微笑，這是最重要的。
對自己要有信心。自信是最重要的！
❾ 求：航空英語口語教材
Before Take-Off
起飛前
1. Morning, madam（Sir）. Welcome board!
早上好，女士（先生）。歡迎登機！
2. May I introce myself, I'm ___, the chief purser of
this flight.
請允許自我介紹。我叫___，本次航班的乘主任務長。
3. Morning, sir. Welcome aboard. Business class or economy?
早上好，先生。歡迎登機。坐公務還是經濟艙？
4. Follow me, please. Your seat is in the middle of the cabin.
請跟我來，您的座位在客艙中部。
5. An aisle seat on the left side ------ Here you are, sir.
是左邊靠走廊座位------這是您的座位。
6. I』m afraid you are in the wrong seat. 20C is just two rows behind on the other aisle.
恐怕您坐錯位子了，20C正好在那邊走廊的後二排。
7. Excuse me for a second, I』ll check.
請稍等一下，我查查看。
8. The plane is about to take off. Please don't walk about in the cabin.
飛機馬上要起飛了，請不要在客艙內走動。
9. You know the weather in Hongkong is not so good. It has been delayed.
你知道香港的天氣不太好，飛機延誤了。
10. Air China Flight CA937 leaves at 0730 in the morning.
中國國際航空公司CA937航班，上午7：30起飛。
11. Flight No. 926, leaving Tokyo at 1740, flies nonstop back to Beijing.
CA926航班17：40離開東京直飛回北京。
12. You』re flying economy class. Is that right?
您是坐經濟艙，對嗎？
歡迎詞
女士們，先生們：
歡迎你乘坐中國XX航空公司航班XX_____前往_____（中途降落_____）。有_____至____的飛行距離是_______，預計空中飛行時間是________小時_______分。飛行高度______米，飛行速度平均每小時_______公里。
為了保障飛機導航幾通訊系統的正常工作，在飛機起飛和下降過程中請不要使用手提式電腦，在整個航程中請不要使用手提電話，遙控玩具，電子游戲機，激光唱機和電音頻接收機等電子設備。
飛機很快就要起飛了，現在有客艙乘務員進行安全檢查。請您坐好，系好安全帶，收起座椅靠悲和小桌板。請您確認您的手提物品是否妥善安放在頭頂上方的行李價內或座椅下發。（本次航班全程禁煙，在飛行途中請不要吸煙。）
本次航班的乘務長講協同機上_______名乘務員竭誠為為您提供及時周到的服務。
謝謝！
Welcome
Good morning (afternon, evening), Ladies and Gentlemen:
Welcome aboard XX Airlines flight XX______to______(via______) The distance between______and_______is______kilometers. Our flight will take ________ hours and_______minutes. We will be flying at an altitude of________meters and the average speed is_______ kilometers per hour.
In order to ensure the normal operation of aircraft navigation and communication systems,mobile phones,toys and other electronic devices throughout the flight and the laptop computers are not allowed to use ring take-off and landing.
We will take off immediately, Please be seated, fasten your seat belt, and make sure your seat back is straight up, your tray table is closed and your carry-on items are securely stowed in the overhead bin or under the seat in front of you. (This is a non-smoking flight, please do not smoke on board.)
The (chief) purser _________with all your crew members will be sincerely at your service. We hope you enjoy the flight! Thank you!
起飛後廣播
女士們，先生們：
我們的飛機已經離開_____前往_____，沿這條航線，我們飛經的省份有_______，經過的主要城市有_______，我們還將飛越_____。
在這段旅途中，我們為你准備了XX餐。供餐時我們將廣播通知您。
下面將向你介紹客艙設備的使用方法：
今天您乘坐的是XX型飛機。
您的座椅靠背可以調節，調節時請按座椅扶手上的按鈕.在您前方座椅靠背的口袋裡有清潔袋,功您扔置雜物時使用。
在您座椅的上方備有閱讀燈開關和呼叫按鈕。如果你有需要乘務員的幫助,請按呼喚鈴。
在您座位上方還有空氣調節設備，你如果需要新鮮空氣,請轉動通風口。
洗手間在飛機的前部和後部.在洗手間內請不要吸煙。
Ladies and Gentlemen:
We have left_____for_____. Along this route,we will be flying over the provinces of ___, passing the cities of _____, and crossing over the ______ Breakfast(lunch,supper) has been prepared for you. We will inFORM you before we serve it.
Now we are going to introce you the use of the cabin installations.
This is a XX aircraft.
The back of your seat can be adjusted bu pressomg the button on the arm of your chair.
The call button and reading light are above your head.Press the call button to summon a flight attendant.
The ventilator is also above your head.By adjusting the airflow knob,fresh air will flow in or be cut off.
Lavatiories are located in the front of the cabin and in the rear.Please do not smoke in the lavatories
餐前廣播
女士們，先生們：
我們將為您提供餐食（點心餐），茶水，咖啡和飲料。歡迎您選用。需要用餐的旅客，請您將小桌板放下。
為了方便其他旅客，在供餐期間，請您講座椅靠背調整到正常位置。謝謝！
Ladies and Gentlemen:
We will be serving you meal with tea, coffee and other soft drinks. Welcome to make your choice. Please put down the table in front of you.For the convenience of the passenger behind you, please return your seat back to the upright position ring the meal service. Thank you!
Emergency Situation
緊急情況
1. Fasten your seat belts immediately. The plane will make an emergency landing because of the sudden
breakdown of an engine.
馬上系好安全帶。由於飛機發動機出現故障，將做緊急迫降。
2. Don't panic!
不要驚慌。
3. Our captain has confidence to land safely. All the crew members of this flight are well
trained for this kind of situation. So please obey instructions from us.
我們的機長完全有信心安全著陸。我們所有的機組人員在這方面都受過良好的訓練，請聽從我們的指揮。
4. Take out the life vest under your seat and put it on!
從座椅下拿出救生衣，穿上它！
5. Don't inflate the life vest in the cabin and as soon as you leave the aircraft, inflate it by pulling down the red tab.
請不要在客艙內將救生衣充氣！一離開飛機立即拉下小紅頭充氣。
6. Put the mask over your face!
戴上氧氣面罩！
7. Bend your head between your knees!
把你的頭彎下來放在兩膝之間！
8. Bend down and grab your ankles.
彎下身來，抓住腳踝。
9. Get the extinguisher.
拿滅火器來！
10. Open seat belts. Leave everything behind and come this way!
解開安全帶，別拿行李，朝這邊走！
11.This plane has eight emergency exits. Please locate the exit nearest to you. 本架飛機有八個安全門，請找到離你最近的那個門。
12. Jump and slide down!
跳滑下來！
能找到的就這些
❿ 航空服務日常英語口語900句
航空服務人員各場合常用英語語句
一、服務service 1.would you like anything to drink first?
您想先喝點什麼?
2.here is today''s menu．what would you like to have?
這是今天的菜單，你想吃些什麼?
3.hank you for waiting sir．here you are．anything more?
謝謝，讓您久等了。這是您的飯和咖啡，還要點什麼?
4.how about the sweet?
甜食要不要?
5.may i clear up your table now?
現在可以收拾您的桌子嗎?
6.are you going to study there or just for sight seeing?
你是去學習還是只去旅遊?
7.the flight has been delayed because of bad weather．
由於天氣惡劣，航班已經延誤。
8.we can''t take off because the airport is closed e to poor visibility.
由於低能見度，機場關閉，我們不能起飛。
9.our plane is bumping hard．please keep your seat belt fastened。
我們的飛機顛簸得厲害，請系好安全帶。
10.Would you like to read these news papers or magazines?
您想看這些報紙或雜志嗎?
二、起飛前before take-off 1. morning, madam（sir）. welcome board!
早上好，女士（先生）。歡迎登機！
2. may i introce myself, i''m ___, the chief purser of
this flight.
請允許自我介紹。我叫___，本次航班的乘主任務長。
3. morning, sir. welcome aboard. business class or economy?
早上好，先生。歡迎登機。坐公務還是經濟艙？
4. follow me, please. your seat is in the middle of the cabin.
請跟我來，您的座位在客艙中部。
5. an aisle seat on the left side ------ here you are, sir.
是左邊靠走廊座位------這是您的座位。
6. i』m afraid you are in the wrong seat. 20c is just two rows behind on the other aisle.
恐怕您坐錯位子了，20c正好在那邊走廊的後二排。
7. excuse me for a second, i』ll check.
請稍等一下，我查查看。
8. the plane is about to take off. please don''t walk about in the cabin.
飛機馬上要起飛了，請不要在客艙內走動。
9. you know the weather in hongkong is not so good. it has been delayed.
你知道香港的天氣不太好，飛機延誤了。
10. air china flight ca937 leaves at 0730 in the morning.
中國國際航空公司ca937航班，上午7：30起飛。
11. flight no. 926, leaving tokyo at 1740, flies nonstop back to beijing.
ca926航班17：40離開東京直飛回北京。
12. you』re flying economy class. is that right?
您是坐經濟艙，對嗎？
三、緊急情況emergency situation 1. fasten your seat belts immediately. the plane will make an emergency landing because of the sudden breakdown of an engine.
馬上系好安全帶。由於飛機發動機出現故障，將做緊急迫降。
2. don''t panic!
不要驚慌。
3. our captain has confidence to land safely. all the crew members of this flight are well trained for this kind of situation. so please obey instructions from us.
我們的機長完全有信心安全著陸。我們所有的機組人員在這方面都受過良好的訓練，請聽從我們的指揮。
4. take out the life vest under your seat and put it on!
從座椅下拿出救生衣，穿上它！
5. don''t inflate the life vest in the cabin and as soon as you leave the aircraft, inflate it by pulling down the red tab.
請不要在客艙內將救生衣充氣！一離開飛機立即拉下小紅頭充氣。
6. put the mask over your face!
戴上氧氣面罩！
7. bend your head between your knees!
把你的頭彎下來放在兩膝之間！
8. bend down and grab your ankles.
彎下身來，抓住腳踝。
9. get the extinguisher.
拿滅火器來！
10. open seat belts. leave everything behind and come this way!
解開安全帶，別拿行李，朝這邊走！
11. this plane has eight emergency exits. please locate the exit nearest to you.
本架飛機有八個安全門，請找到離你最近的那個門。
12. jump and slide down!
跳滑下來！