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前台英語接待口語軟體

發布時間:2020-12-29 14:05:22

⑴ 可以把賓館或會所前台接待要用的英語口語列一下嗎

28.I want a double room with a bath.

我要一間有浴室的雙人房。

29.How much a day do you charge?

每天收費多少?

30.It is hundred yuan a day including heating fee, but excluding service charge.

一百元一天,包括供暖費但不包括服務費。

31.It's quite reasonable.

收費十分合理。

32.How long do you intend to stay in this hotel?

您准備住多久?

33.Have you got through with the check-in procere?

你是否已經辦妥住宿登記手續?

34. Can I book a single room for my friend beforehand as he will arrive in Shanghai tomorrow morning?

我能為我的朋友預訂一間單人房嗎?他將於明天早上到達上海。

35.Would you mind filling in this form and pay a hundred yuan in advance for him.

請填好並預付一百元錢。

36.This is a receipt for paying in advance.Please keep it.

這是預付款收據,請收好。

37.Have you any vacant(spare) room in the hotel?

旅館里有空餘房間嗎?

38.Sorry, we have no vacant(spare) room for you. But I can recommend you to the Orient Hotel where you may get a spare room.

對不起,我們已經客滿了。但是我可以介紹您去東方飯店,那裡有空餘的房間。

39.Good afternoon, my room number is 321.Any mail for me?

下午好!我的房號是321。有我的信嗎?

40.Yes.You have two letters and one telegram, also a message was left by a lady before one hour.

有的。您有兩封信和一封電報,一小時前有一位小姐來電話留言給您。

41.I'll mail a letter to U.S.A.by airmail.

我要寄一封航空信到美國。

42.How much do I have to pay for you?

我要付多少錢?

43.A letter generally mails to America—Europe—Africa by airmail. First 20 grams is 20 yuan.

通常一封寄到美國、歐洲、非洲的航空信,20克收費20元。

Dialogue A

(A:Receptionist B:Guest)

B: I want a double room with a bath.How much aa day doyou charge?

A: It is a hundred yuan a day including heating fee but excluding service charge.

B:It's quite reasonable.

A:How long do you intend to stay in this hotel?

B:I shall leave in a fortnight(half a month).

A:Have you got through with the check-in procere?

B:Oh,yes,I'm going to fill in the form of registration right now.Can I book a single room for my friend before hand as he will arrive in Shanghai tomorrow morning?

A:Sure.Here is the form for reservations.Would you mind filling in this form and pay hundred yuan in advance for him.

B:All right. This is one hundred yuan to pay for my reservation.

A:Thank you.This is a receipt for paying in advance.Please keep it.

Dialogue B

B: Have you any vacant(spare) room in the hotel?

A:Sorry,we have no vacant(spare) room for you. But I canre commend you to the Orient Hotel where you may get as pare room.

B:That sounds very good!Can I book the plane ticket(train ticket,ship ticket)here?

A:Please go to the CAAC office to book your plane ticket.If you want to book your train ticket or ship ticket,you'd better go to the Shanghai International TravelService.

B: Could you tell me how many kinds of rooms do you have?

A:There are single rooms, double rooms, suites and deluxe suites in our hotel. Every room is equipped with a bat hand a telephone.

B:Oh,I see.Thanks.

A:You are welcome.

Dialogue C

(A: Guest B: Receptionist)

A:Good afternoon,my room number is 321.Any mail for me?

B:Yes.You have two letters and one telegram, also a message was left by a lady before one hour.

A:Let me see who called…? I have to make a phone call.Will you get me the party? Here is the number.

B: OK.Wait for moment.… Here is your party.

A: Thank you.I'll mail a letter to U. S. A.by airmail.How much do I have to pay for you?

B:A letter generally mall to America- Europe- Africa by airmail.First 20 grams is 20 yuan.Each additional 20grams is 15 yuan.

A:Oh,I see.Thank you very much.

Words and Expressions

heating fee 供暖費

exclude vt.把……排除在外

reasonable a.(價錢)公道的,不貴的

fortnight n.十四日,兩星期

procere n.過程,步驟,程序

check-in procere 住宿登記手續

registration n.登記,注冊

deluxe suites 豪華套房
很多很多的,你自己看吧!!

⑵ 誰有關於酒店前台接待的英語口語的mp3格式的音頻或類似格式的 或者是關於接待客人要用的日常英語

沒學問真可怕: "巴貝爾島" (Babel Isle) 上有些範文和音頻。 搜到"巴貝爾島"後選"示範對話"即可。 祝好!

美國口語: 錢多到華爾街,錢少到巴貝爾島!

⑶ 應聘五星級酒店前台常見的英語口語有哪些

其實你有空的時候可以找一些資料來練習,參加英語角都是不錯的練習方法;如果內要找英語學習中心,ABC天卞英容語中心課程挺有.好.針對性的,課程是幫我量身制定的,我覺得介格還是不錯的 這樣的學習也應該能夠提供給你很大的進步 我就進步很多了 你可以自己寫一篇 然後在網翻譯一下,介紹分鍾就行了 她要是真著急招聘 不是特別在意外語的 面試成功後會給你學習那才是痛苦的開始。。。祝你成功

⑷ 前台接待簡單英語口語

can i help you,sir?
what can i do for you?
這都是:我有什麼可以幫助您的嗎?
I would like to ask you a favor.我可以提出一個要求嗎?

82 Would you let me know your fax number?可以告訴我您的傳真機號碼嗎?

83 Would it be too much to ask you to respond to my question by tomorrow?可以請你在明天以前回復嗎?

84 Could you consider accepting our counterproposal?你能考慮接受我們的反對案嗎?

85 I would really appreciate your persuading your management.如果你能說服經營團隊,我會很感激。

86 I would like to suggest that we take a coffee break.我建議我們休息一下喝杯咖啡。

87 Maybe we should hold off until we have covered item B on our agenda.也許我們應該先談論完B項議題。

88 As a matter of fact, we would like to discuss internally regarding item B.事實上,我們希望可以先內部討論B項議題。

89 May I propose that we break for coffee now?我可以提議休息一下,喝杯咖啡嗎?

⑸ 前台文員英語口語都有哪些

1. 接電話時不可以簡單地回答「Hello」,而應報上自己的公司或所屬單位

的名稱。例如:
「Hello, this is Information Desk.」
您好,這里是問詢處。
「Information Desk speaking. May I help you?」
問詢處,請問您要服務嗎?

2.打錯電話時
如果是外線打錯時,可以回答:
I am afraid you have the wrong number.
不好意思,您打錯電話了。
This is the LI JIA Hotel, 2234-1156.
這里是麗嘉酒店,電話是2234-1156。

如果是匯流排轉錯內線時,可以回答:
This is Room Reservations. I』ll transfer your call to

Restaurant Reservations.
這里是客房預約處,我幫您轉接到餐廳預約櫃台。
I am afraid this is a direct line. We can not transfer

your call to the Chinese Restaurant Could you dial 2234-

1156, please.
不好意思,這是直接電話。我們無法為您轉接中式餐廳。請您改撥2234-1156

好嗎?

3.當負責的工作人員不在時
I am afraid Mr.Lin is out at the moment. He should be

back around 5 p.m.
不好意思,林先生現在外出。他應該會在下午5點左右回來。
I am afraid Mr.Hao is on another line. Could you hold

the line, please?
不好意思,郝先生正在講電話。請您在線上稍侯好嗎?
I』ll tell him to call you back when he returns.
他回來時,我會請他回電。
May I have your name and phone number, please?
請告訴我您的大名和電話好嗎?

4.當會話結束時
結束電話中的對話時,不可以簡單說「bye-bye」,最好說:
Thank you for calling.
感謝您的來電。
You are welcome, sir.
先生,不客氣。
We look forward to hearing from you.
我們靜候您的佳音。
Please contact me if you have any further questions.
如果您有任何其他問題,請和我聯絡。

希望能幫助到你,望採納!!!

⑹ 酒店的前台接待的英語口語和教材那本書好

絕對好 有相當的保證!兩本都可以!

⑺ 公司前台接待常用英語會話

前台接待訪客常用會話(1)

許多規模比較大的公司都有一個接待員,我們通常叫前台。The work of a receptionist is interesting and varied. 前台的活可是不少。The work is also important because the receptionist is the first person visitors see when they come to a firm. So the receptionist gives them the first idea of the firm.

我們來看看Rose 這位前台是怎樣接待來訪客人的吧。Rose is a receptionist at Modern Office limited. In this part Rose will speak to Mr. Hussein, who has an appointment with the Sales Manager Mr. Shelli at 11:30.

ROSE: Good morning. Can I help you?

MR HUSSEIN: Good morning. Is this Modern Office Ltd.?

ROSE: Yes it is.

MR HUSSEIN: I have an appointment with the Sales Manager at 11: 30.

ROSE: May I have your name, please?

MR HUSSEIN: Hussein. Omar Hussein. I'm from the Gulf Trading Company.

ROSE: Let me see... Ah yes, Mr Hussein.Please take a seat, Mr Hussein. I'll tell the Manager's Secretary you are here.

(DIALS)

MARIA: Mr Shelli's Office.

ROSE: Hello Maria, this is Reception. Mr Omar Hussein is here. He has an appointment with Mr Shelli at 11.30.

MARIA: Mr Omar Hussein?

ROSE: Yes, he's from the Gulf Trading Company.

MARIA: Oh, yes, that's right. I'll come and fetch him now.

ROSE: Thanks. (REPLACES PHONE) Mr Shelli's secretary is coming down now.

MR HUSSEIN: Thank you.

MARIA: Mr Hussein?

MR HUSSEIN: Yes, that's right.

MARIA: I'm the Sales Manager's secretary. Please come this way. I'll take you to his office.

前台接待訪客常用會話(2)

一般的訪客都是提前有預約的。但也有些沒有預約的「不速之客」。這個時候前台應該怎樣接待這些客人呢?我們看看Rose 是怎麼做的吧!

The second visitor is Mr Li. He has not an appointment, but he wants to see Mr Shelli.

MR LI: Good morning.

ROSE: Good morning. Oh, Mr Li. How are you? '

MR LI: I'm fine, thanks, and you?

ROSE: Oh, busy as usual. Do you want to see Mr Shelli?

MR LI: Yes, please.

ROSE: Have you an appointment?

MR LI: Er... No, I haven't. You see, I only arrived in the country this morning.

ROSE: Well, I know he's busy at the moment but I'll ask his secretary when he'll be free. Please sit down.

MR LI: Thank you.

(DIALS)

MARIA: Mr Shelli's office.

ROSE: Oh, hello Maria. It's reception again. I have Mr Li here. He hasn't an appointment but he'd like to see Mr Shelli. When will he be free?

MARIA: Let me see ... Well, Hmmm, he'll be free about 12.30. Can Mr Li wait?

ROSE: Mr Shelli will be free about half past twelve. Can you wait?

MR LI: What's the time now?

ROSE: It's nearly 12: 00.

MR LI: Oh that's fine. I'll wait.

ROSE: (TO MARIA) Maria, Mr Li will wait.

MR LI: Right. I'll fetch him when Mr Shelli's free.

ROSE: Thanks. (REPLACES PHONE) (TO MR LI) She'll come and fetch you later.

MR LI: Thank you.

ROSE: Where are you staying, Mr Li?

MR LI: At the Plaza.

ROSE: The Plaza?

MR LI: Yes, I usually stay there.

前台接待訪客常用會話(3)

公司里常來的客戶一般前台都熟悉。當然,也會有陌生人來造訪。這不,Mr Lefere 來造訪 Mr Ballito 了。且看Rose如何處理。

MR LEFERE: Good morning.

ROSE: Good morning. Can I help you?

MR LEFERE: Er, yes. I have an appointment with Mr Ballito at a quarter past ten.

ROSE: May I have your name please?

MR LEFERE: Paul Lefere… from the International Hotel Group.

ROSE: Thank you. Please take a seat, Mr Lefere, and I'll phone Mr Ballito's office.

(DIALS)

OPAL: Mr Ballito's office.

ROSE: Hello, Opal. This is Reception. Mr Lefere is here for his 10:15 appointment.

OPAL: Oh yes Rose. Mr Ballito's expecting him. He is in Room 9 on the first floor.

ROSE: Thanks. (REPLACES PHONE) MR Lefere, would you please go up to Room 9 on the first floor. Mr Ballito's expecting you.

MR LEFERE: Room 9 on the first floor.

ROSE: That's right. The stairs are on the left.

MR LEFERE: Thank you.

⑻ 外企前台需要用到的英文口語及推薦一款APP

前台用簡單英語
Good morning/afternoon!早/午
Hi! Can I help you?/How can I help you?/Are you being helped?
您!事?
Did you make an appointment with him/her?
跟/預約?
What's your name?
叫名字?
How to spell your name?
拼寫名字?
May I see your ID, please?
證件?
Give me one second please. /
請稍等
One moment please, let me call him/her first.
稍等,我給/打電.
I'm sorry. He is busy right now. Would you like to call back later?
起.忙.您再打?
He was here just now. He just stepped out.
剛才.剛.
Would you like to leave a message?
您要留言?
I'm sorry. He is talking on the phone now. Please call back later.
起,打電.請再打.
May I know who is calling?
請問您哪位?
Nobody answered the phone.
沒接電.

Please sign your name here.
請簽名.
Take care!
保重!
Have a good day!

Have a nice weekend!
周末
Have a good one!

⑼ 有誰可以提供些酒店前台接待的常用英語口語

以下是方向標英語網為大家收集整理的有關酒店前廳接待常用的27句英語口語!
1.I'd like to book a double room for Tuesday next week.下周二我想訂一個雙人房間。
2.What's the price difference?兩種房間的價格有什麼不同?
3.A double room with a front view is 140 dollars per night,one with a rear view is 115 dollars per night.一間雙人房朝陽面的每晚140美元,背陰面的每晚115美元。
4.I think I'll take the one with a front view then.我想我還是要陽面的吧。
5.How long will you be staying?您打算住多久?
6.We'll be leaving Sunday morning.我們將在星期天上午離開。
7.And we look forward to seeing you next Tuesday.我們盼望下周二見到您。
8.I'd like to book a single room with bath from the after-noon of October 4 to the morning of October 10.我想訂一個帶洗澡間的單人房間,10月4日下午到10月10日上午用。
9.We do have a single room available for those dates.我們確實有一個單間,在這段時間可以用。
10. What is the rate, please?請問房費多少?
11.The current rate is$ 50 per night.現行房費是50美元一天。
12. What services come with that?這個價格包括哪些服務項目呢?
13.That sounds not bad at all. I'll take it.聽起來還不錯。這個房間我要了。
14. By the way, I'd like a quiet room away from the street if the is possible.順便說一下,如有可能我想要一個不臨街的安靜房間。
15.Welcome to our hotel.歡迎光臨。
16.So you have got altogether four pieces of baggage?您一共帶了4件行李,是不是?
17. Let me have a check again.讓我再看一下。
18.The Reception Desk is straight ahead.接待處就在前面。
19.After you, please.你先請。
20.Excuse me, where can I buy some cigarettes?勞駕。我到哪兒可買到香煙?
21.There is a shop on the ground floor.一樓有個商店。
22.It sells both Chinese and foreign cigarettes.在那兒可買到中國香煙和外國香煙。
23.Can I also get some souvenirs there?也可以買到紀念品嗎?
24.There is a counter selling all kinds of souvenirs.有個櫃台出售各種各樣的紀念品。
25.Excuse me,where is the restaurant?勞駕,請問飯廳在哪兒?
26.We have Chinese restaurant and a western-style restaurant.Which one do you prefer?我們有中餐廳和西餐廳,你願意去哪個?
27.I'd like to try some Chinese food today.今天我想嘗嘗中國菜。

⑽ 星級酒店前台接待的英語口語短語都有哪些

你要抄具體的話很多網站都有。全部襲看完了就差不多了說真的。

http://blog.163.com/yinling_huang@126/blog/static/50575393200851021317225/ 這里有蠻詳細的。

其他的話你可能要提供一下你到底需要哪方面的資料了.. 不然說了一堆,也不合你心意..對吧?

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